About Bestcare Borehole Drilling
Bestcare Borehole Drilling was built around a simple frustration shared by a lot of property owners: too many boreholes get drilled and handed over without anyone actually checking whether they’ll still be producing clean water five years down the line. We set out to be the borehole drilling company that does the unglamorous groundwork properly, so clients aren’t left dealing with a dry hole, a collapsed casing, or a pump that burns out in its first year.
How We Got Here
Our team’s background is in hydrogeology and mechanical drilling, not just operating rigs. That distinction shapes everything we do. Before any drilling starts, we carry out a genuine site survey, reading the geology, estimating depth to a productive aquifer, and giving clients realistic expectations instead of a generic quote. Over the years this approach has turned into a reputation, and a good share of our current work now comes from referrals and from rehabilitating boreholes that other contractors got wrong the first time.
What We Actually Do
Bestcare Borehole Drilling handles the full lifecycle of a borehole project, not just the drilling stage. That includes:
- Hydrogeological surveys and site assessment
- Rotary and percussion drilling suited to the local geology
- Casing installation sized correctly to the bore and depth
- Test pumping to confirm real, sustainable yield
- Water quality testing and treatment recommendations
- Pump selection, installation, and electrical control setup
- Storage tank connection and full commissioning
- Ongoing maintenance, pump servicing, and borehole rehabilitation
Clients work with one team from survey to commissioning, rather than coordinating separate contractors for casing, pumps, and plumbing. That single point of accountability is something we hear appreciated often, especially from clients who’ve been through a fragmented, poorly managed project before.
Who We Work With
Our client base spans residential estates, gated communities, farms, schools, churches, and commercial properties across Nairobi and into the wider Central and Rift Valley regions. Project scale varies just as much, from a single-household supply to boreholes equipped to support entire compounds or institutions. What stays consistent across all of it is the same survey-first, test-pump-verified process, regardless of how big or small the job is.
The Standards We Hold Ourselves To
A borehole is a long-term structure, and we treat it that way. Casing is matched to the actual geology encountered during drilling rather than a standard spec applied everywhere. Screen placement is based on logged strata, not estimation. Every completed borehole gets tested for yield and basic water quality before we consider the job done, and we share that data directly with the client rather than a vague assurance that “it’s working.”
We also take on rehabilitation work for boreholes drilled elsewhere that are underperforming, silted up, or were never properly cased in the first place. It’s telling how much of that work exists, and it’s part of why we’re careful never to cut the same corners on our own projects.
Why Clients Stay With Us
Water security isn’t a one-time transaction, and most of our long-term clients come back to us for maintenance, servicing, or expansion of an existing system rather than starting fresh with someone new. We’d rather build that kind of relationship than chase one-off jobs, and it shows in how we scope, price, and follow through on every project we take on.
If you’re weighing whether a borehole makes sense for your property, or you already have one that isn’t performing the way it should, Bestcare Borehole Drilling is set up to walk through it properly from the first site visit onward.
